Email us at support@missfit.com.sg for more information. We would love to help you out!

We are always updating our site to offer you the latest available products. If you are no longer able to find a specific product, it is most likely that we will not be restocking that item anymore. However, if you have any queries on a particular item, email us at support@missfit.com.sg on your queries and we will gladly help you.

Drop us an email at support@missfit.com.sg with details of the item and we will keep you updated!

Yes, you are able to do so. Check out as per normal and put in your shipping address. Continue to the next page, select the button for in-store collection.

There will be a flat rate delivery fee of $5 if orders do not exceed $50.

Rate will be displayed upon checkout.

Customs

Please note that the merchandise and shipping cost does not include any tax or duties levied by your customs once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office to find out more. We will not refund any shipping charges if your orders cannot be cleared and are returned to us by the customs. We will not bear any additional costs incurred related to the return of that package.

If you do face customs issues, reach out to us at  support@missfit.com.sg

Local orders received will be processed within 2-3 working days. After which, 1-2 additional days will be needed for your order to be shipped to you. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Do note that orders received after 6pm will be processed on the following day.

You may contact our delivery provider for more information upon receiving a text/call/email from them.

You may contact our delivery provider for more information upon receiving a text/call/email from them.

Our delivery provider will contact you again to rearrange your delivery. 

If the second delivery attempt fails, the item will be returned to us and we will contact you to arrange to dispatch the item again. Please be informed that this will be chargeable at our prevailing delivery rates.

If you have found that there has been a manufacturing defect, the first thing you should do is to not return it to the manufacturer. Instead, fill in the Returns and exchanges form and we will get back to you as soon as possible! We will be able to help you on the defected item that you have bought from us.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Returns and exchanges must be made within 14 days when you received your order. For more information regarding items which are eligible, please read our refund policy.

Kindly fill in the return form and we will get back to you as soon as possible. 

We are able to accept eligible returns. For more information, please refer to our refund policy.

 Exchanges can only be made once. If the exchanged product has a defect, email us at support@missfit.com.sg. 

Gift cards cannot be converted into cash.

Purchasing a gift card is the same as purchasing any product in the store. Simply add it into your cart and check out as usual. There is no limit as to how many gifts cards you may to purchase. But if you wish to buy more than 10 gift cards, kindly drop us an email at enquiries@missfit.com.sg. 

Gift cards are valid for 6 months from the time it was purchased. Expired gift cards are not eligible for a refund. Gift cards are not eligible for returns and exchanges.

A gift card is an alternative payment method. Each card has a unique code that has to be keyed in during checkout. Its balance can be used for multiple checkouts.