We are always updating our site to offer you the latest available products. If you are no longer able to find a specific product, it is most likely that we will not be restocking that item anymore. However, if you have any queries on a particular item, email us at support@missfit.com.sg on your queries and we will gladly help you.
Drop us an email at support@missfit.com.sg with details of the item and we will keep you updated!
Every item has a care label that is sewn in the product itself. Please follow the care instructions that is printed on the tag.
Shipping
Yes, you are able to do so. Check out as per normal and put in your shipping address. Continue to the next page, select the button for in-store collection.
There will be a flat rate delivery fee of $8 if orders do not exceed $80.
Rate will be displayed upon checkout.
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You may contact our delivery provider for more information upon receiving a confirmation email from them.
You may contact our delivery provider for more information upon receiving a confirmation email from them.
You may contact our delivery provider for more information upon receiving a confirmation email from them.
We've teamed up with NinjaVan and DHL for our local and international orders respectively.
Returns & Exchanges
If you have found that there has been a manufacturing defect, the first thing you should do is to not return it to the manufacturer. Instead, fill in the Returns and exchanges form and we will get back to you as soon as possible! We will be able to help you on the defected item that you have bought from us.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Returns and exchanges must be made within 14 days when you received your order. For more information regarding items which are eligible, please read our refund policy.
Kindly fill in the return form and we will get back to you as soon as possible.
We are able to accept eligible returns. For more information, please refer to our refund policy.
Exchanges can only be made once. If the exchanged product has a defect, email us at support@missfit.com.sg.
Gift cards cannot be converted into cash.
Please complete our return form and make sure you tick the box for in-store return.
Gift Cards
Purchasing a gift card is the same as purchasing any product in the store. Simply add it into your cart and check out as usual. There is no limit as to how many gifts cards you may to purchase. But if you wish to buy more than 10 gift cards, kindly drop us an email at enquiries@missfit.com.sg.
Gift cards are valid for 6 months from the time it was purchased. Expired gift cards are not eligible for a refund. Gift cards are not eligible for returns and exchanges.
A gift card is an alternative payment method. Each card has a unique code that has to be keyed in during checkout. Its balance can be used for multiple checkouts.
Unfortunately, our physical store does not accept gift cards purchased from missfit.com.sg
User Account
No you do not but we highly recommend you making one. This is so that you can track all your orders you have made with us. If you do not, we still require an email to keep you updated on your orders.
Other Questions
You can contact us through our email at support@missfit.com.sg. We will be happy to assist you.
